The book on the medical regulation of health calls provides the reader with essential information on the professions of regulation and training in medical regulation, its organization and technical resources, including the most modern, the quality process and risk management, details the specific aspects of regulation by reasons for recourse and channels, and ends with the prospects of this activity, which is essential to our health system.
The specific features of medical dispatching in hazardous environments (mountains, sea, exceptional health situations) are addressed.
This work constitutes an important body of knowledge and experience that will be very useful to emergency physicians and interns in training for the DES in emergency medicine.
Medical regulation does not only involve strictly medical knowledge and skills, but also calls on non-technical knowledge and skills from the fields of human and social sciences or exact sciences such as artificial intelligence. All these aspects are addressed in the chapters devoted to perspectives and research in medical regulation.
This book is aimed at all those who wish to deepen their knowledge and improve their practices, but also at those who are interested in the evolution of this function in a context of constant changes in health systems.
Thibaut Desmettre est professeur ordinaire à l’Université de Genève et médecin-chef du service des urgences des Hôpitaux universitaires de Genève, Suisse.
Patrick Ray est professeur des Université à l’Université de Bourgogne. Il est praticien hospitalier au CHU de Dijon dans le département universitaire de médecine d’urgence.